who are our customers?

We provide products and services to many council and government departments, landscape architects and garden designers, interior designers and architects, developers and construction companies, other nurseries and home and garden owners. Our native plants are used for a variety of projects ranging from horticultural production to revegetation and residential, commercial and urban landscapes.

what kind of customer service can you expect?

Our customers are at the centre of our world:

• We’re committed to meeting and exceeding your needs and expectations, from the first phone call or visit to answering queries after the sale has been made.


• We pride ourselves on the personal attention and integrated service that we give our clients.  We take the time to really listen to your needs and follow through on making things happen. 


• We strive to be friendly, professional, pro active and responsive to your needs.


• We like to think of our relationships with clients as a partnership where everybody wins.


• We develop and enhance our business relationships by taking the time to listen, by freely sharing our expert knowledge, passion and experience, and by doing what we say we’ll do when we say we'll do it.  

delighted customers

Year after year, many delighted customers write to tell us how impressed they are with our products and services.  Browse these testimonials to be confident that when you choose Provincial, you receive only the exceptional products and capable, professional service you deserve: 

• revegetation services
• urban landscapes
• residential landscapes
• plant supply to industry
• decorative pots
• grass trees
• Maison pavers

The Far South Coast Landcare Association has worked with Provincial Plants and Landscapes for a number of years on revegetation projects. The services provided have included revegetation advice and planning, planting and maintenance services and native tube stock supply. We have found the services provided by Provincial Plants and Landscapes to be friendly and highly professional, and the native tube stock to be of excellent quality.

Provincial have collaborated with Cobargo Tourist & Business Association since 2001 for the Narira Creek Revegetation Project, which was funded by a Natural Heritage Trust Grant. Provincial's application to the task as consultants and project managers was very professional and they ensured liaison with the whole community. Provincial also donated many hours and extra plants to this project. Their interest and involvement did not cease with the conclusion of the funding. Once again they have donated plants, their time and expertise to the project for National Tree Day 27^th July 2008.

As the major environmental and landscape rehabilitation contractors involved with the GDE project, CSP Landscaping (now Capital Landscape Contractors) worked closely with Provincial over a period of three years. Throughout this important and complex project, we found their overall approach to reflect a strong level of professionalism, quality and timely service. As a result, we have continued this professional working relationship through a range of other projects.

Provincial propagated, supplied and planted over 200 000 native grasses and shrubs. Provincial supplied plants within the framework of a detailed quality assurance plan covering plant propagation, planting and maintenance practices. We were impressed with the high calibre of knowledge provided by Provincial staff who showed their expertise in undertaking large scale revegetation projects and in using sustainable practices and water conscious products.

It was important to our company that Provincial were able to deliver what they promised – high quality service and plants, and on time. The plants were all in good condition, and importantly were perfectly suited to the environmental and revegetative needs of the site. Provincial followed through on their commitment to provide this service from the initial concept to the final completion.

I found the professionalism and expertise of Provincial staff to be of a high quality and was reassured by the knowledge that Provincial employs professionally qualified ecologists, horticulturalists, environmental designers and seed collectors. Provincial supplied almost 100 000 quality plants.  Additionally, Provincial planted some 20,000 grasses and shrubs.  They provided species and planting advice and ongoing training to our many Conservation Volunteers who have undertaken much of the planting alongside Provincial.

Provincial’s professional working relationship and provision of services to Tidbinbilla is continuing to bring the project to fruition. We value their ongoing professionalism and commitment to providing quality service and contributing so directly to improving Canberra’s environment.

Able Landscaping has enjoyed varied plant supply and planting associations with Provincial over the previous 3 years. They have worked with us on various projects such as the Kingston Foreshore Ecopond, Metropolitan apartments and most recently the West Belconnen High School Wetlands. Their professional conduct and ability to do what they say they’ll do is commendable.  Friendly staff provide valuable information as required and make every effort to meet our needs. Provincial’s range and quality of plants are of the highest standards and hence we value our ongoing relationship with them.  We highly recommend Provincial for plant supply and planting projects.

Provincial planted and maintained a prominent urban landscape for us and showed the highest level of expertise, professionalism and care.  It’s good to deal with ‘can do’ people who know what they’re doing and do what they say they’ll do.

The AWP group needed our display home landscaped and Provincial stepped in and got the job done professionally and to our deadline.  They supplied great quality plants and made the planting process easy.  They listened to what we needed and provided excellent advice and great service.  It looks great!

It can be a problem in this industry to find suppliers you can rely on – not so with Provincial.  They always deliver and are easy to work with.  You get a lot of extras from their wealth of experience.

Provincial recently helped us redevelop two large lawn areas in our garden into two contemporary native gardens. They provided expert advice for every stage of our project – site preparation, soil improvement, native selection and planting, and ongoing garden care. Their advice was balanced, clear and particularly invaluable. More importantly, their plant suggestions were specifically tailored to our garden needs and its broader design, and to the growing conditions here in Canberra. It was great to toss around creative ideas in a relaxed and open way. Overall, it is wonderful to deal with people who love what they do and make you feel they are partners in your project. We’d certainly recommend Provincial to those interested in establishing beautiful (drought tolerant) native gardens that are based on good plant selections and advice.

Provincial had everything we needed to create our dream garden – all in the one place.  Their expert advice on choosing the right plants that have held up to water restrictions and still look beautiful was invaluable.  Intuitive and inspiring garden design ideas have really made a difference to how much enjoyment we get from our garden.  Top that with the most gorgeous paving that feels fantastic to walk on (without burning our feet!) and our lovely pots that have really added the final touch.

Provincial arranged and managed everything with no fuss nor bother.  They saved us a lot of time running around trying to pull all the elements together.  We saved a lot by using multiple products and services and think we got the best job in town.  Thanks Provincial for your ability to listen and follow through on making our dream a reality.

Lisa was extremely helpful when I approached her about the selection of plants for my new garden. She suggested plants which were water wise and took the time to look at my ideas adding her expert knowledge and creativity. I have found her and the other staff friendly and helpful in their service. The plants were well priced making large areas of planting affordable. I love the fact that you can see the plants you are buying growing on site! There are also a great range of landscaping ideas to see and inspire you at Provincial Plants and Landscapes.

We found the process of working with Provincial Plants and Landscapes to design our new garden to be practical and inspiring. It gave us a framework to work with, many useful tips and plant selection advice, and ideas of how to plant the garden in stages. Having expert help rather than working out the whole design ourselves saved us time and money, while still allowing us to have input in creating something beautiful. We also purchased a range of healthy and drought-tolerant plants from Provincial Plants and Landscapes and have consistently found the staff helpful and friendly.

The provincial team showed how even I could be water wise! With stage 4 just around the corner I didn’t realise that I could still have a great garden! With water restrictions here to stay I am about to re-model my garden. Thank you Provincial, you have given me some great ideas.

In establishing a garden for a new house I was after drought resistant plants. this seemed like the most sensible option in an environment of scarce water. I approached Provincial Landscapes who listened to what we were wanting both in terms of the garden and our budget.

Lisa Roberts gave a thorough quote not only giving a clear explanation of the various options regarding price but a full outline of the plants she was proposing and why. Additionally she was able to make some "value adds" by suggesting a water feature and other garden decor, adding a pleasant "wow factor" to our garden.

Provincial Plants and Landscapes displayed pride in their work and remained interested in the gardens establishment even after the account was paid!

Earthcraft Landscapes and Paving have worked with Provincial on a number of projects and have found them to be both professional and easy to work with.  Lisa’s designs are always functional and in harmony with its surrounds.  We look forward to further projects with Provincial Plants and Landscapes utilising the brilliant range of products they provide.

We contacted Lisa almost 2 years ago now to produce a garden design for us which has progressed over that time to a full garden design using all native species and incorporating the xeriscape principles to ensure we have a low maintenance garden.  Lisa took our ideas and created an imaginative design which fits with our ideas and no fuss needs.   When it came to planting the garden, we were delighted to have a team of expert planters to ensure our new plants had the best possible start in their new location. 

Working with the team at Provincial Native Plants has been a great experience.  Each person has a strong focus on the environment and the best possible outcome to ensure minimal water use and suitability to the climate.  The team members have great knowledge and are happy to discuss ideas with you.

We are absolutely delighted with our new landscaped garden.  It is so pretty and has attracted many comments from our neighbours and friends who have seen it.  We are looking forward to it establishing well in spring and becoming a mature garden in time.

Urban Contractors have been dealing with Provincial Plants and Landscapes for the last four years and in that time have proven to be a company worthy of recommendation. Their professionalism and expertise in plant supply are points we have become to rely on and look forward to continuing the relationship for many years to come.

We’ve dealt with the team at Provincial Plants and Landscapes many times and are always well looked after. Their diverse range of plants and impeccable service are definitely what keep us coming back.

I always enjoy using plants from Provincial - the quality is excellent, the advice is friendly and they provide native plants from our region that can otherwise be hard to source. It is great to find another business working towards achieving sustainability in landscape.

Provincial has the best range of pots I have seen in Canberra.  It’s great to see something a bit different with such interesting designs and finishes. – there are so many lovely items that it’s hard to choose!  I found their catalogue with sizes and measurements really useful.  Don’t waste your time looking anywhere else for pots as you won’t find better quality or range. 

Provincial’s grass trees are spectacular!  We shopped around comparing price and quality and these stand out by a mile.  I was particularly impressed that your supplier holds plants over for a year before you get them to ensure they won’t suffer transplant shock.

Ours have settled in well and really add a special element to our garden – thanks for all your advice about planting and caring for them.

Having been in the Landscaping and Pool Industry for over 15 years now I have not seen a product quite like Maison.  Looking at any new product I am a bit sceptical. But upon further investigation and learning how the Maison product is made and its characteristics and properties and then actually it trying it out and working with it I was pleasantly surprised. The finished product is quite unique and stylish. The variety of Maison is so broad, that it can be used in either formal or informal areas.  The associated products of Maison enhance the flavour of any new landscape, and can be used to compliment existing ones. I give the Maison range a big ‘Double Thumbs Up!

What a breath of fresh air!  We’re so tired of using mass produced concrete pavers with no soul – the Maison product range is distinctive and suits lots of different landscape styles.   The fact they don’t get hot in summer or fade and go crumbly like concrete does is impressive.  We’ll be recommending them to all our clients and look forward to working further with both Provincial and the Maison range of products.