privacy policy

This privacy policy applies to all personal information collected by Provincial Plants and Landscapes (abn 91 109 945 146). It explains how and why we collect personal information, how we use it, and what controls you have over our use of it.

Provincial Plants and Landscapes is committed to complying with Commonwealth legislation governing privacy of personal information by businesses, and to protecting and safeguarding your privacy when you deal with us.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us.

information collected

Some information collected by Provincial Plants and Landscapes might be considered private or personal. Without these details we would not be able to carry on business and provide the products and services requested by you.

At or before the time the personal information is collected, we’ll make sure you’re aware of who we are and why we’re collecting the information, and the consequences for you if we can’t collect the information.

When you browse our web site, our system automatically makes a record of your visit and logs the following information for statistical purposes:

your server address
top level domain name (eg: .com, .net, .gov, .au etc)
the type of browser and operating system you used
date and time of your visit
the previous site visited
which pages are accessed
the time spent on individual pages and the site overall
which files were downloaded

No attempt will be made to identify individual users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency (e.g. Australian Federal Police) exercises a warrant to inspect our service provider's log files. This information is analysed to determine the web site's usage statistics.

We collect no personal information about you unless you voluntarily choose to participate in an activity that asks for information, such as:

sending an email or contacting Provincial Plants and Landscapes
participating in a survey
undertaking a payment or other transaction
suggesting a link
when you submit your contact details to join our website mailing list
when you submit your contact details in store to join our mailing list
if you complete and forward documents to Provincial Plants and Landscapes
communications with third parties

If you choose not to participate in these activities, your choice will in no way affect your ability to use any feature of this website.

use of personal information collected and disclosure to others

We will not disclose any of the above information that we collect to affiliates or third parties without your consent. Financial information collected such as your credit card number and expiry date is used only to charge the customer purchasing on the date of purchase. These details will never be given to any third party.

Any personal information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior consent. The internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the internet. Information submitted unencrypted via email or web forms may be at risk of being intercepted, read or modified. if you do not wish to email or send an online form to Provincial Plants and Landscapes, you can send a postal mail to the address in the contact us section of this site.

access to, correcting and updating your personal information

Provincial Plants and Landscapes is committed to maintaining accurate, up to date, relevant and appropriate information about our clients and website users.

You can gain access to records of your personal information when the request is in accordance with the national privacy principles. Please contact Provincial Plants and Landscapes accounts.

We’ll correct inaccurate information when you advise us that your details have changed. Contact Provincial Plants and Landscapes via phone, fax or email to amend your details. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.

your email address

Provincial Plants and Landscapes website will only record your email address if you send us a message. Your email address will only be used for the purpose for which you have provided it.

other sites

This site contains links to external web sites. Provincial Plants and Landscapes is not responsible for the privacy practices or the content of such websites. For more information, refer to our disclaimer statement.

Where our website contains links to other websites, please be aware that those third party websites may collect personal information about you. Provincial Plants and Landscapes is not responsible for the privacy policies and practices of other business websites with links to our website. Provincial Plants and Landscapes encourages you to read the privacy policies of any linked websites

cookies

'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive. We may use cookies to track users as they travel through the site - for instance, we might use cookies to count the total number of unique users who are accessing the site over a particular period of time. This information will never be shared with a third party, and is only used to make our systems more efficient.

changes to our privacy policy

Provincial Plants and Landscapes may update and make changes to this Privacy Policy from time to time and we recommend that you refer to our website www.plantsandlandscapes.com.au on a regular basis.

More information on the privacy legislation is available on the Federal Privacy Commissioner's website at www.privacy.gov.au.